Effective Date: June 21, 2024
Introduction
This Privacy Policy describes how coolWarmGear (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit our website, https://coolwarmgear.com (the “Site”), purchase our portable and wearable climate control products (the “Products”), and interact with our affiliate marketing program.
Data Collection
We collect several types of information from and about users of our Site:
- Personal Information: This includes information that can be used to identify you directly, such as your name, email address, billing and shipping address, phone number (optional), and payment information. We collect this information when you create an account, place an order, subscribe to our newsletter, contact us for support, or participate in our affiliate program.
- Non-Personal Information: This includes information that cannot be used to identify you directly, such as your browser type, operating system, IP address, browsing history on our Site, search queries, and affiliate marketing data (e.g., clicked links, product preferences). We collect this information automatically when you use our Site and through cookies and other tracking technologies.
Data Usage
We use the information we collect to:
- Process your orders and fulfill your requests for Products.
- Send you important information about your orders, including order confirmations, invoices, and shipping notifications.
- Respond to your inquiries and provide customer support.
- Send you marketing and promotional communications, but only if you have opted-in to receive such communications.
- Analyze how you use our Site and interact with our affiliate program to improve our services, offerings, and targeted advertising (when permitted).
- Comply with legal and regulatory requirements.
Affiliate Marketing
We may partner with third-party affiliate marketing companies to display advertisements on our Site and elsewhere online. These companies may use cookies and other tracking technologies to collect anonymized data about your activities on our Site and other websites. This data is used to serve targeted advertising to you and track affiliate marketing performance (e.g., clicks, conversions).
We do not share your personal information with our affiliate partners without your consent. We encourage you to review the privacy policies of any affiliate partners you interact with to understand their data practices.
Data Sharing
We may share your personal information with third-party service providers who help us operate our business and provide our services, including those involved in our affiliate marketing program. These service providers are contractually obligated to keep your information confidential and secure and to use it only for the purposes we have specified.
We may also share your personal information if we are required to do so by law or in the good faith belief that such action is necessary to:
- Conform to the edicts of the law or comply with legal process served on coolWarmGear
- Protect and defend the rights or property of coolWarmGear
- Prevent or investigate potential wrongdoing in connection with the Service
Data Storage and Security
We take reasonable precautions to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We store your personal information on secure servers and use industry-standard security measures. However, no website or internet transmission is completely secure, and we cannot guarantee the security of your personal information.
Your personal information will be retained for as long as necessary to fulfill the purposes for which it was collected, to manage our affiliate program, and in accordance with applicable laws and regulations. We will then delete your personal information or anonymize it.
Your Rights
You have certain rights regarding your personal information under the General Data Protection Regulation (GDPR). These rights include:
- The right to access your personal information.
- The right to rectify inaccurate personal information.
- The right to erase your personal information.
- The right to restrict the processing of your personal information.
- The right to object to the processing of your personal information, including profiling for marketing purposes.
- The right to data portability.
If you wish to exercise any of these rights, please contact us at [[email protected]].
Children’s Privacy
Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us at [[email protected]]. We will take steps to delete the information from our records.
Updates to this Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes to this Privacy Policy on the Site. We encourage you to review this Privacy Policy regularly for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us at [email protected]